When REALTORS Get in the Way at Auction (and How to Do It Right)

By Jay Cash, The Auctioneer

Let’s talk honestly about something that happens all the time at auctions—good REALTORS trying to help their clients, but unintentionally making the process harder.

The Good Intentions — and the Common Problem

Most agents truly want to help. They care about their buyers, they want to review contracts, and they want to be part of every step. That’s what makes them great in traditional real estate.

But in the auction world, those same instincts can cause miscommunication, delay, and confusion.

An auction isn’t a traditional sale. The property sells as-is, where-is, with no contingencies, no negotiations, and pre-set terms. When a REALTOR starts “reviewing the contract” or “offering advice” like it’s a standard purchase, it often sends mixed messages to the buyer—making them second-guess, hesitate, or misunderstand how the auction really works.

That’s how deals fall apart before they even start. (We find more times than not - the agent is desperate need of the commission check - and that feeling is tough. They are so worried about not getting it - they get tunnel vision and can't sit back and let us do the job.)

Why REALTORS Aren’t a Party to the Transaction at Auction

In an auction, the buyer is contracting directly with the seller under the published terms—not through a buyer’s agent. The auctioneer facilitates that process transparently and publicly. A buyer’s agent is welcome to support and guide their client, but they are not a party to the transaction itself.

This is why following the broker participation rules is critical. It keeps everything clean, fair, and documented—and ensures the agent gets paid.

How REALTORS Get Paid at Auction

We love paying commissions to REALTORS who follow the process.But just showing up with a client isn’t enough. To be eligible for broker participation and commission, agents must:

1. Submit the Broker Participation Form – Signed by both agent and buyer.

2. Submit the Opening Bid – Your commission is based on that verified opening bid.

3. Be Generally Helpful and Professional – Communicate clearly, support your client, and help them understand the process.

4. Submit All Forms 24 Hours in Advance of the Auction.

   
   

If those requirements are met, your participation is locked in and protected.

When agents skip those steps, it becomes difficult—or impossible—to pay them. That’s not because we don’t want to—it’s because compliance and fairness matter to everyone involved.

The Better Way: Get Paid as a Listing Referral Agent

Instead of chasing a buyer’s commission at auction, smart REALTORS partner with us on the listing side. You introduce your client to us, we handle the marketing, terms, and sale, and you earn a full referral commission without lifting a finger.

You still serve your client. You still look like the expert who brought the solution, you get paid—without the paperwork and confusion.

Why Jay Cash Works So Well With Agents

At James R. Cash Auctions & Real Estate, we believe in partnership over competition.We communicate clearly, honor written agreements, and make sure agents who do it right get paid quickly. We’ve paid out hundreds of thousands of dollars in commissions to REALTORS across the country.

But the majority of agents who “want to work with their buyer” never follow through with the forms, and that’s what causes problems. It’s not personal—it’s procedural.

When the paperwork’s right, everyone wins. When it’s not, nobody does.

The Bottom Line

Auctions are transparent, fair, and fast—but they require clarity and commitment. REALTORS who follow the process are our best partners. Those who try to “represent” a buyer the old-fashioned way often end up creating confusion, not value. If you’ve got a listing that’s stuck, stale, or needs a real market result,partner with me the right way. I’ll help you get your client sold—and get you paid the easy way. Jay Cash, The Auctioneer📍James R. Cash Auctions & Real Estate📞 (615) 785-8982 | AuctionStyle.com